Privacy Policy

1. Introduction

algonqisfs ("we," "us," or "our") is committed to protecting the personal information of individuals who interact with our programs and website. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and what rights you have over your personal data.

This policy applies to all personal information collected through our website at algonqisfs.pro, our contact forms, program registration processes, and direct communications.

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the applicable federal privacy legislation in Canada. If you have questions about this policy, contact us at [email protected].

2. Information We Collect

We collect the following categories of personal information:

• Contact information: Name, email address, and phone number (when provided through our contact form or program enquiry process).
• Program enquiry details: Information you provide when asking about specific programs — such as which program interests you and any context you choose to share about your situation.
• Website usage data: Technical information collected through cookies and analytics tools, including pages visited, time spent, and browser type. See Section 5 (Cookies) for details.
• Communication records: Correspondence between you and algonqisfs via email or phone, retained for the purpose of providing continuity of service.

We do not collect financial data, social insurance numbers, or sensitive personal information as part of our standard operations. Program content is educational in nature and does not require access to your personal financial records.

3. How We Use Your Information

Personal information is used for the following purposes:

• Responding to programme enquiries and providing information about our offerings
• Processing and managing programme registrations
• Sending programme materials, updates, and follow-up resources to registered participants
• Sending occasional programme announcements to individuals who have expressly consented to receive them
• Improving our website and programme delivery through aggregated usage data
• Complying with applicable legal obligations

Legal basis for processing: We process personal information on the basis of consent (for marketing communications), contractual necessity (to deliver programmes you have registered for), and legitimate interest (to respond to enquiries and improve our services).

We do not sell your personal information to third parties, nor do we share it with financial product providers, advertisers, or data brokers.

4. Data Retention

We retain personal information only as long as necessary for the purposes it was collected:

• Contact and enquiry records: 2 years from the date of last contact, unless you register for a programme.
• Programme participant records: 5 years from programme completion, to allow for follow-up questions and to maintain programme delivery records.
• Marketing consent records: Until consent is withdrawn, plus 2 years thereafter as evidence of consent.
• Website analytics data: Aggregated and anonymized after 14 months.

After the applicable retention period, personal information is securely deleted or anonymized.

5. Cookies

Our website uses cookies to understand how visitors use the site and to improve the experience. Cookies are small text files stored on your device.

• Essential cookies: Required for basic site functionality. Cannot be disabled.
• Analytics cookies: Help us understand page usage patterns so we can improve content. Enabled only with your consent.
• Preference cookies: Remember settings and choices. Enabled only with your consent.

You can manage your cookie preferences at any time through our Cookie Policy page.

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction:

• Website traffic is encrypted using TLS (HTTPS)
• Access to personal information is restricted to staff who require it to perform their role
• Third-party service providers used for email and data storage are required to maintain equivalent security standards
• In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA

7. Third-Party Services

We use a small number of third-party services that may process personal data on our behalf:

• Email service provider: Used to send programme-related communications.
• Website analytics: Used to understand aggregate website usage patterns (data is anonymized where possible).
• Video conferencing platform: Used for virtual programme delivery. Participants are informed of the platform before registering.

We do not use advertising networks, social media tracking, or affiliate marketing services.

8. Your Rights Under PIPEDA

As an individual whose personal information we hold, you have the following rights:

• Right of access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that inaccurate or incomplete information be corrected.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time. This does not affect the lawfulness of processing before the withdrawal.
• Right to complain: If you have concerns about how we handle your personal information, you may contact the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external websites, such as government resources or professional associations. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.

10. Children's Privacy

Our programmes are designed for adults aged 40 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this document. We encourage you to review this policy periodically.

12. Contact Information

For privacy-related questions, data access requests, or to withdraw consent, contact us at:

• Email: [email protected]
• Address: algonqisfs, 85 Richmond Street West, Suite 1100, Toronto, ON M5H 2C9
• Phone: +1 (416) 583-9274